True Solution

3.6★★★★☆(11 reviews)

261 E Rowland St, Covina, CA 91723

Covina, California, United States

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Hours
9:00 AM – 5:00 PM
Weekdays9:00 AM – 5:00 PM
Address
City: Covina
Neighborhood: West Covina North
State: California
Postal Code: 91723
Country: United States

Business facts

Estimated annual revenue~$2.8M
Estimated employees~5
Annual payroll (2021)~$547.5K
In business since2018 (est.)
Based on reported payroll data

Area statistics (91723)

Population17,964
Median household income$82,018
Source: US Census ACS

About

True Solution is located in Covina, California. This business is working in the following industry: Call Center.

Wheelchair Accessible
Parking, Yes
Categories: Call Center.
ISIC Codes: 8220.

Market analysis

Earning above its category median in a stable category (Call Center).

EstimateCategory trend: 2024, +0.5%

Revenue trend (modeled)

~$2.6M2019
~$2.6M2020
~$2.6M2021
~$3.0M2022
~$2.8M2023
~$2.8M2024
Modeled from official industry statistics+1.3%/yr since 201980% confidence band: ±42%

Property

Lot size0.21 acres
Land use1100
CountyLos_angeles
On this lotshared with 7 other businesses
ObservedPublic assessor / cadastre record

Federal support (SBA)

PPP loan (2020)$124.1K · 12 jobs reported · implies ~$595.5K annual payroll
Second PPP loan (2021)$114.1K · 15 jobs reported
Receiving a second draw required certifying a ≥25% revenue drop in a 2020 quarter.
ObservedSource: US SBA public records

Category context

BusinessesTotal revenueMeanMedianMedian ratingvs median
Call Center in California169~$821.7M~$5.0M~$1.7M4.9★1.7×
Category revenue trend2024: +0.5%2023: -1.4%2022: +5.7%2021: +5.9%Modeled from business-level estimates
Chain pressure2 chains expanding in this category, led by AnswerNet, PCS Connect Lead Generation (+6 locations since 2016)

Revenue trajectory vs benchmarks (indexed, 2019 = 100)

Estimate

Immediate area (1 km)

BusinessesTotal revenueMeanMedianJobsEstimated wage billvs median
1 km area (all businesses)713~$1.9B~$2.7M~$784.5K5,002~$435.6M3.5×
Administrative and support service activities28~$103.7M~$3.7M228

1 km area (all businesses): median from the 591 of 713 businesses with estimates

Estimate

Area conditions (91723)

Population17,964 ±1,309
Median household income$82,018 ±$5,215
Median home value$634,800
Bachelor's degree or higher0.2%
Unemployment rate0.1%
Source: US Census ACS
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