Underscore

220 N Ames St #100, Matthews, NC 28105

Matthews, North Carolina, United States

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Hours
Weekdays8:00 AM – 5:00 PM
WeekendsClosed
Address
City: Matthews
Neighborhood: Club View Acres
State: North Carolina
Postal Code: 28105
Country: United States

Business facts

Estimated annual revenue~$5.3M
Estimated employees~6
Annual payroll (2020)~$1.1M
In business since2017-01
Based on reported payroll data

Contacts

Area statistics (28105)

Population44,899
Median household income$100,845
Source: US Census ACS

About

Underscore is a revolutionary company transforming enrollment communications in higher education. Their innovative approach, known as Insourcing, leverages clients' existing CRM systems to bring student search and communications in-house, eliminating the need for expensive third-party vendors. Their comprehensive services, from strategy and creative to reporting and analysis, result in more efficient campaign management, responsive communications, better conversion rates, and significant cost savings. In addition to their CRM expertise, Underscore also offers traditional higher education marketing services and support for Slate instances. They are a valuable partner for any institution looking to optimize their enrollment communications.

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Price
$$
Wheelchair Accessible
Parking, Yes
Categories: Marketing Agency, Educational Consultant.
ISIC Codes: 7310, 8550.

Market analysis

Earning above its category median in a stable category (Marketing Agency).

EstimateCategory trend: 2024, +1.4%

Revenue trend (modeled)

~$3.6M2019
~$3.4M2020
~$4.1M2021
~$4.9M2022
~$5.3M2023
~$5.3M2024
Modeled from official industry statistics+8.2%/yr since 201980% confidence band: ±42%

Property

Lot size1.29 acres
Land useO424
CountyMecklenburg
Parcel ownerZ-N-J PROPERTEY LLC
ObservedPublic assessor / cadastre record

Federal support (SBA)

PPP loan (2020)$225.8K · 21 jobs reported · implies ~$1.1M annual payroll · $213.2K forgiven
ObservedSource: US SBA public records

Category context

BusinessesTotal revenueMeanMedianMedian ratingvs median
Marketing Agency in North Carolina2,366~$3.4B~$1.5M~$686.3K5.0★7.7×
Category revenue trend2024: +1.4%2023: +1.9%2022: +13.2%2021: +9.9%Modeled from business-level estimates
Chain pressure11 chains expanding in this category, led by Spectrum Cable, Vector, Tcmg (+89 locations since 2016)

Revenue trajectory vs benchmarks (indexed, 2019 = 100)

Estimate

Immediate area (1 km)

BusinessesTotal revenueMeanMedianJobsEstimated wage billvs median
1 km area (all businesses)344~$468.8M~$1.4M~$475.9K1,947~$167.9M11×
Professional, scientific and technical activities33~$85.7M~$2.6M179
Education19~$19.6M~$1.0M134

1 km area (all businesses): median from the 281 of 344 businesses with estimates

Estimate

Area conditions (28105)

Population44,899 ±1,526
Median household income$100,845 ±$5,310
Median home value$354,400
Bachelor's degree or higher0.5%
Unemployment rate0.0%
Source: US Census ACS
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